1. Who we are

Vertiport Amsterdam operates the website vertiportamsterdam.com. This website provides information related to vertiport services, urban air mobility, passenger information, travel-related content, and digital services connected to Amsterdam in the Netherlands.

For privacy-related questions, requests, or concerns, please use our contact page. We take all reasonable steps to review and respond to privacy requests in a timely and professional manner.

2. Information we may collect

We may collect personal and technical information when you browse our website, submit a form, subscribe to updates, or communicate with us. Depending on how you use the site, this may include:

• Name and contact details, such as email address
• Information submitted through contact or inquiry forms
• Booking or travel-related preferences when voluntarily provided
• Technical data such as browser type, device type, operating system, pages visited, and referring URLs
• IP address and approximate location data derived from your connection
• Cookie and analytics data used to improve functionality and performance

3. How we use your information

We use collected information to operate, maintain, and improve the website and to deliver a better user experience. Your information may be used for the following purposes:

• To respond to inquiries and customer support requests
• To improve website performance, usability, and security
• To analyze visitor behavior and optimize content
• To send updates or service-related communications where permitted
• To prevent misuse, fraud, or unauthorized access
• To comply with legal and regulatory obligations

We only use personal data where there is a valid legal basis to do so, such as consent, legitimate interest, contractual necessity, or legal compliance.

4. Cookies and similar technologies

Our website may use cookies and related technologies to enhance usability, remember preferences, measure traffic, and support analytics or marketing tools. Some cookies are essential for the website to function properly, while others help us understand how visitors use the site.

You can manage cookie preferences through your browser settings and by reviewing our Cookie Policy. Disabling certain cookies may affect parts of the website.

5. Sharing of information

We do not sell your personal information. We may share data only when necessary and appropriate, including with:

• Trusted service providers who help us operate the website or related services
• Analytics, hosting, communication, or technical support providers
• Legal authorities if required by law or to protect rights, security, or operations
• Professional advisors where necessary for compliance or business administration

Where third-party processors are used, we aim to ensure that they handle personal data securely and in line with applicable privacy requirements.

6. Data retention

We keep personal information only for as long as necessary for the purposes described in this policy, including customer service, legal compliance, dispute resolution, and operational needs. Retention periods may vary depending on the nature of the data and the reason it was collected.

7. Data security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, disclosure, or alteration. While no internet-based system can be guaranteed as completely secure, we continuously aim to maintain appropriate safeguards for the data entrusted to us.

8. International data handling

Some of our service providers or technology partners may process data in countries outside your own jurisdiction. Where such transfers occur, we aim to use appropriate safeguards and protections in line with applicable privacy laws.

9. Your privacy rights

Depending on your location and the laws that apply, you may have rights relating to your personal data. These may include the right to request access, correction, deletion, restriction, objection, or portability of your information. You may also have the right to withdraw consent where processing is based on consent.

To exercise any privacy-related rights, please contact us through our website. We may need to verify your identity before processing certain requests.

10. Children's privacy

Vertiport Amsterdam does not knowingly collect personal information from children without appropriate authorization where required. If you believe that information has been submitted by or about a child inappropriately, please contact us so we can review and, where appropriate, remove the data.

11. Third-party links

Our website may contain links to third-party websites, partners, booking platforms, transport providers, or external information sources. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

12. Updates to this policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or operating practices. The most recent version will always be published on this page. Continued use of the website after changes are posted may indicate acceptance of the updated policy where permitted by law.