Amsterdam Police Department: What Visitors Should Know

Amsterdam is world-famous for its canals, culture, and relaxed attitude, but just like any major city, it also relies on a strong and responsive police force to keep things running smoothly. The Amsterdam Police Department —officially known as the Politie Eenheid Amsterdam —is a vital part of life in the city, providing law enforcement, public safety, emergency response, and even assistance to tourists who lose their way (or their belongings).

Whether you're a first-time visitor or a seasoned traveler returning to Amsterdam, understanding how the local police system works can give you peace of mind and make your experience safer and smoother.

How the Amsterdam Police Department Is Organized

The Amsterdam Police Department is part of the national Dutch police system, but it operates its own dedicated unit: the Amsterdam Unit ( Eenheid Amsterdam ). This unit covers all of Amsterdam and some surrounding areas. It consists of multiple districts and neighborhood teams that patrol on foot, bike, scooter, and in police cars.

• Headquarters: Located at Elandsgracht 117, right in the city center.
• Emergency number: 112 for urgent help (same as 911 in the US).
• Non-emergency number: 0900-8844 (Dutch only, though English is often spoken).
• Lost and found: Many items are handed in at police stations or found via iLost.nl.

The police work closely with city services, emergency medical responders, and even event organizers to keep Amsterdam safe and orderly.

Common Reasons Tourists Interact with the Police

Most visitors to Amsterdam won't need police assistance—but if you do, don’t panic. The police are approachable and many officers speak English well. Some of the most common situations where tourists interact with the Amsterdam Police include:

• Pickpocketing or theft: A known issue in busy areas like Dam Square, Centraal Station, and trams.
• Lost passports or ID: Police can help direct you to your embassy and issue a report.
• Bike theft: Very common—report it right away with the bike's frame number.
• Noise complaints: Especially in party-heavy neighborhoods like De Wallen and Leidseplein.
• Drug-related issues: While soft drugs are tolerated, dealing, using hard drugs, or causing disturbances may lead to intervention.

How to Contact or Visit the Police in Amsterdam

In case of emergency, call 112 . For less urgent matters, use 0900-8844 or walk into a nearby police station. Here are a few centrally located stations:

• Police Station Elandsgracht: Elandsgracht 117 – Open 24/7
• Police Station Lijnbaansgracht: Lijnbaansgracht 219 – Near Leidseplein
• Police Station Bijlmer: Flierbosdreef 15 – For areas in the southeast

Always bring your ID or passport when visiting the station. If reporting a theft or crime, documentation or pictures (e.g., of your stolen item) will help speed up the process.

Staying Safe in Amsterdam

Amsterdam is a relatively safe city, but no place is crime-free. Here are some street-smart tips that’ll help you avoid needing police help in the first place:

• Keep your phone and wallet in zipped bags or inner pockets, especially in crowded places.
• Use certified bike locks (two locks are better than one) and park in guarded bike zones.
• Don't leave bags or valuables unattended in restaurants or cafés.
• Stick to well-lit streets at night and be cautious in quieter neighborhoods.
• Keep noise levels down if you're staying in Airbnb rentals or residential areas.

Local Laws Tourists Should Know

Amsterdam might feel laid-back, but there are still rules you need to follow. The Amsterdam Police Department enforces these consistently:

• No drinking alcohol in public spaces (unless permitted at events or in parks).
• Soft drugs are tolerated only in licensed coffee shops. No smoking cannabis on the street in many areas.
• Hard drugs are illegal and possession can result in arrest.
• Don't urinate in public: It’s heavily fined and cameras are everywhere.
• Respect traffic rules: Bikes, scooters, and pedestrians all have priority zones. Jaywalking is discouraged.

Not following these rules could get you fined or escorted to a police station—best avoided on your vacation!

Amsterdam Police and Large Events

During major events like King’s Day, Amsterdam Pride, or major football matches, the police presence increases substantially. Uniformed and plainclothes officers work alongside event security to prevent disorder and guide lost tourists. If you’re attending one of these events, look for police tents or mobile support units for help.

During large gatherings, it's also common to see mounted police, drones, and surveillance cameras to manage crowds and ensure safety.

What to Do If You Need Help

If you're ever in trouble or feel unsafe, the best thing to do is find a uniformed officer, call 112, or walk into a nearby police station. Don’t hesitate—Amsterdam police are used to dealing with tourists and are there to help you.

For less urgent matters (like a stolen phone, missing bicycle, or noisy neighbors), call the non-emergency line or report it online via politie.nl .

Summary & FAQ

The Amsterdam Police Department is professional, multilingual, and accessible. Whether you’re partying at a festival, strolling through the Jordaan, or getting help with a stolen wallet, the police are there to keep things running safely. Just follow the rules, stay aware, and enjoy your time in one of the world’s most welcoming cities.

FAQ

• Is Amsterdam safe for tourists?
  Yes, it's generally very safe, but petty theft can happen.
• Can I report a crime in English?
  Yes, most officers speak English and will assist you.
• What if I lose my passport?
  Report it to the police and then contact your embassy.
• Where do I find a police station?
  Many are centrally located—search "Politie" on Google Maps or visit Elandsgracht 117.
• Is cannabis legal?
  It’s tolerated in licensed coffee shops, but not legal. Street use may be fined.